Operation and IT

In the present days of digitization, IT support has become the key to delivering quality services and successful operations of banks and insurance companies. Whether a company has an in-house team or outsource support services, monitoring them is vital in providing a satisfactory customer experience. Smart business intelligence can help achieve service goals in many ways.

 

Business analytic tools provide information necessary to manage SLAs (service level agreements) and IT systems. These systems provide valuable insight into the performance indicators of the people providing IT support to the customers. This helps in evaluating the effectiveness of the services provided to the customers and cuts on unnecessary expenses.

 

BI analytics also helps to establish and maintain branch and network systems. This helps in optimizing the networking cost and provides a better customer experience across different POIs.

 

Another aspect where BI tools can be helpful is ATM rationalization. These tools can analyze the transaction rate at each ATM and predict the cash requirement. This data can be combined with route information to achieve high ATM rationalization across the country.

Why Glorious Insight ?

We provide one-spot solutions for BFSI services

From retail and corporate banking to claim processing and investment management, Glorious Insight provides quality solutions for every domain in the BFSI industry.

We offer precise data analytics for revolutionary insights

Our precise data analytics help you unearth deep and valuable information regarding customer identity, authenticity, and much more, that drives profitable actions.

We provide 100% secured and customized solutions

Glorious Insight is committed to delivering exceedingly secured solutions for the BFSI applications that align with the unique needs of every service and service provider.